What FLUSH Does
We get the insights you need to target the right audience(s) at the right levels, driving sustainable demand for your services
Our team excels at remote and in-person market research that humanizes the audience in ways that work for our clients. We excel at in-depth market research that humanizes data and gets into the mindset of your core target audiences. Whether in-person or remote, localized or international, we work with you to better understand the people you are trying to reach with your services.
We integrate local experts in our research design to ensure that specific cultural contexts inform our findings and help you better understand local markets. In the end, you’ll have clear, practical, and human-centered stories and data that you can actually use to achieve your goals.
Through our strategic communications and storytelling development, we help clients
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Build trust among funders, investors, and community members by having a clearer understanding of who they’re talking to or working with and what they care about
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Grow impact by ensuring that they know how to connect with their audience or partners
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Improve decision-making by grounding decisions in their audience’s needs and perceptions
Our global network of multilingual experts and social scientists means no context is too confusing for us, and we ensure that, when dealing with data, we have a team built to understand local context and interact comfortably with stakeholders.
What CAN YOU EXPECT?
We ensure our approach meets your budget and data needs. We take time at the beginning to understand any limitations and important operational requirements. We are comfortable with a range of methods, from focus groups to survey design to media analysis in local languages, and everything in between.
From this work, FLUSH can provide market summaries and audience personas, practical recommendations for engaging a particular audience, and a list of key audience members and partners on which you can build the rest of your work.
Clarify goals
We begin with an in-depth look at who you want to engage with, why, how you want to do it, and what you want to get out of it. We’ll also look at anything that might be holding you back, too.
Gather INFO
We’ll look at what you have and what you need to tell compelling stories. Market research, developing data systems, assessing and improving performance data systems — we can cover it all.
Create stories
We’ll work with your team to create a clear story of the market that helps them do their work. This can look like a market research study, audience personas, a simple database of results, or other helpful methods of sharing.
Design & run
We’ll ensure the results can help you implement impressive yet campaigns for short- and medium-term success.
We’ll wrap up with plans to sustain demand, so public buy-in for your work continues. We finish with clear, practical action points so you know your next steps.
Results from Work & Testimonials
Getting started
With most projects, we’ll have a chat about your needs, goals, timelines and budget, and put together a quote based on our packaged deliverables and an estimated work plan to complete your project. We keep detailed updates though, so you’re always in the loop.
We’re here to help you succeed, so we’ll make sure we have a clear scope of work and understanding of your requirements before any work begins. Grab our guide through the link below to get started.
Frequently Asked Questions
Why should we hire FLUSH over the other options available?
FLUSH boasts a unique combination of technical knowledge in storytelling, data systems, communications, and marketing. We also have world-class knowledge about water, sanitation, and climate/ Because we know and understand many ‘worlds’, our team of consultants can ensure everything we create for you is creative, practical, and business-oriented.
Also, while many of our competitors have to hire Westerners to work on programs in low- and middle-income countries in Africa and Asia, we also have a network of skilled local consultants with a variety of business specializations, who also have strong knowledge of local contexts—making our support more relevant for customers.
Lastly, FLUSH prides itself on asking difficult questions and finding new ways to do work based on evidence from other industries. We try to proactively inform the public and professionals about new ways to think about water, sanitation, an climate, and investigate how to improve efforts that are failing the sector.
Who would work with us from FLUSH?
We’ll match you with a consulting team based on your needs and location, so we can ensure whoever’s on the team supporting you is best equipped to understand your local context and specific requirements. Check out our list of key associates that you could work with.
Can you lower your quote prices for us?
At FLUSH, we try to accommodate different organizational resources while ensuring we can continue offering the same quality of services. While we can’t guarantee we’re within every budget, we’ll do our best to find a way to work within yours. Get in touch to chat more.
Do you help with sales teams?
We could! We believe that sales is part of the bigger marketing world, so it’s definitely something we can tackle.
Do you have educational content we can use with our audiences?
Let’s discuss more — we have a bunch of off-the-shelf content that we could offer through your organization to your audiences.
Is there anyone you don't or won't work with?
We work best with organizations whose values are in alignment with our own—so we'll have to pass on anything that would put us on the wrong side of our human rights values. Basically, if working with someone would put us in an ethical grey area, we won't take the work.
Are there any base criteria for working with FLUSH?
We don’t mind if the organization is brand new or really old, as long as it’s a legally registered company somewhere. The only things we require are that you have a clear set of services you provide, an existing website and/or social media accounts, and staff who can apply the work with us. We also strongly encourage that your leadership supports what we do and how we will collaborate on any project.