What FLUSH Does
We develop and implement compelling stories and messaging strategies that inspire and engage your audiences, led by our team of expert storytellers
Our team works with our partners to ensure we build a communications strategy and plan that is customized, practical, and really works for them. We use proven business-minded marketing strategies to tell the stories our partners need to tell. This can look like a simple communications campaign for a one-off event or the development of a higher-level value proposition and core brand identity positioning that cascades across the organization. We create communications plans that are implementable in the real world and can be executed by our partners with the resources they have.
Through our strategic communications and storytelling development, we help clients
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Build trust among funders, investors, and their community by creating clear, consistent messaging that people can truly understand and get behind
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Grow impact by ensuring messages are reaching the right people
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Improve decision-making by distilling a singular pathway for leaders and funders that aligns visions and is sensitive to both business needs and environmental concerns
Our global network of international experts means no context is too confusing for us, and we ensure that, when dealing with local communications, we have a team built to understand local context and interact comfortably with a range of stakeholders.
What CAN YOU EXPECT?
Our hands-on approach focuses on how people perceive, interact with, and respond to your services. Rather than make assumptions about what audiences want to know, we listen and learn so we can reassure, educate, and even entertain—helping audiences form positive associations with your business or organization that extend far beyond your services and strengthen your brand reputation. This helps grow your influence and, by extension, your ability to create even greater impact.
Our approach is dynamic and flexible, shifting to meet client needs and resources.
Clarify goals
We begin with an in-depth look at who you want to engage with, why, how you want to do it, and what you want to get out of it. We’ll also look at anything that might be holding you back, too.
Gather INFO
We’ll look at what you have and what you need to tell compelling stories. Market research, developing data systems, assessing and improving performance data systems — we can cover it all.
Create stories
Working with your team, we’ll co-develop stories with compelling calls to action — to unlock financing, change behavior, and help communities, governments, and investors see why your work matters. Depending on your needs, we can adjust our approach, from training your staff in how to create these stories to creating templates to fully developing compelling products.
Design & run
We’ll design and help you implement impressive yet practical marketing & communications strategies for short- and medium-term success.
We also test our stories with the public through entertaining & educational events. We’ll wrap up with plans to sustain demand, so public buy-in for your work continues. We finish with clear, practical action points so you know your next steps.
We’ll wrap up with plans to sustain demand, so public buy-in for your work continues. We finish with clear, practical action points so you know your next steps.
Results from Work & Testimonials
Getting started
With most projects, we’ll have a chat about your needs, goals, timelines and budget, and put together a quote based on our packaged deliverables and an estimated work plan to complete your project. We keep detailed updates though, so you’re always in the loop.
We’re here to help you succeed, so we’ll make sure we have a clear scope of work and understanding of your requirements before any work begins. Grab our guide through the link below to get started.
Frequently Asked Questions
Why should we hire FLUSH over the other options available?
FLUSH boasts a unique combination of technical knowledge in storytelling, data systems, communications, and marketing. We also have world-class knowledge about water, sanitation, and climate/ Because we know and understand many ‘worlds’, our team of consultants can ensure everything we create for you is creative, practical, and business-oriented.
Also, while many of our competitors have to hire Westerners to work on programs in low- and middle-income countries in Africa and Asia, we also have a network of skilled local consultants with a variety of business specializations, who also have strong knowledge of local contexts—making our support more relevant for customers.
Lastly, FLUSH prides itself on asking difficult questions and finding new ways to do work based on evidence from other industries. We try to proactively inform the public and professionals about new ways to think about water, sanitation, an climate, and investigate how to improve efforts that are failing the sector.
Who would work with us from FLUSH?
We’ll match you with a consulting team based on your needs and location, so we can ensure whoever’s on the team supporting you is best equipped to understand your local context and specific requirements. Check out our list of key associates that you could work with.
Can you lower your quote prices for us?
At FLUSH, we try to accommodate different organizational resources while ensuring we can continue offering the same quality of services. While we can’t guarantee we’re within every budget, we’ll do our best to find a way to work within yours. Get in touch to chat more.
Do you help with sales teams?
We could! We believe that sales is part of the bigger marketing world, so it’s definitely something we can tackle.
Do you have educational content we can use with our audiences?
Let’s discuss more — we have a bunch of off-the-shelf content that we could offer through your organization to your audiences.
Is there anyone you don't or won't work with?
We work best with organizations whose values are in alignment with our own—so we'll have to pass on anything that would put us on the wrong side of our human rights values. Basically, if working with someone would put us in an ethical grey area, we won't take the work.
Are there any base criteria for working with FLUSH?
We don’t mind if the organization is brand new or really old, as long as it’s a legally registered company somewhere. The only things we require are that you have a clear set of services you provide, an existing website and/or social media accounts, and staff who can apply the work with us. We also strongly encourage that your leadership supports what we do and how we will collaborate on any project.